Best and Worst shop experiences

Best

Ceracolor I found the most fabulous tile. From faux-wood to marbre and glass mosaic, nacre penny tiles to large 24x24 porcelain floor tile to teeny-tiny square porcelain-fragment mosaic (I'm talking 2mmx2mm). Their selection is amazing. The showroom is being revamped at the moment. 

Almar for great European appliances which are more compact and fit great in a smaller kitchen. Great service.

Union Electrique for lighting. They often have sales. You can also find door handles for your cabinets and bathroom accessories.

La tuilerie End of the line or sample tile. Great prices. Go often to find treasures.

Reno Depot  Less expensive than Rona and Home Depot, but their slogan "We've got it" isn't always necessarily true.

Worst

Signature Bachand or as we can it now Signature Dans l'champ. Worst experience ever. On my first visit no one comes to help me. Second visit, I find a hood with a nice design and a good price. Put a deposit on it. The sells clerk sends me the specs with photo. The model that he sends me isn't exactly the one I ordered. Stop by the store to make sure he ordered the right hood. Guy is super rude making me feel stupid because I question his order. The hood arrives, I pick it up. The box is all banged up...very suspicious. Look at it quickly, at least it's the right model. See my sales guy, say hello. HE IGNORES ME. I can't believe it. I complain to the girl at the desk about his strange behaviour. She says he's a serious guy who comes off as rude...What ? And he works in customer services?? Change careers! Get the hood in the car, go home, start bringing it inside piece by piece because the box has fallen apart. Realise that the metal is all banged up. Call back the company, they say they can only call services on Monday and it can take another 2 weeks to get the part replaced!! Ok, so bring the rest of it in, then realise that it's totally busted. The motor is in pieces!! Last straw. Bad service and broken merchandise. Brought the whole thing back got my money back and bought my hood elsewhere. First and last time you'll se me at Signature Bachand.